Question 1

Does TimeTrack Pro guarantee EU Working Time Directive compliance?

Accepted Answer

No. TimeTrack Pro supports compliance with the EU Working Time Directive (Directive 2003/88/EC) by providing the records and controls employers need, but it does not provide legal advice or a guarantee of compliance. Employers remain responsible under their applicable national rules.

Question 2

What does the 2019 CCOO ruling require?

Accepted Answer

In CCOO v. Deutsche Bank (C-55/18, May 2019), the Court of Justice of the European Union ruled that EU member states must require employers to set up an objective, reliable and accessible system enabling the duration of time worked each day by each worker to be measured.

Question 3

What working-time data does TimeTrack Pro record?

Accepted Answer

For each employee per day, TimeTrack Pro records start time, end time, total worked time, break starts and ends with totals, GPS coordinates at clock in and clock out (point-in-time only), and a full audit trail of timesheet edits.

Question 4

How long are time records retained?

Accepted Answer

Time records are retained for at least 4 years. After cancellation they remain available in read-only mode so employers can satisfy national record-keeping rules.

Question 5

Does TimeTrack Pro track location continuously for compliance purposes?

Accepted Answer

No. GPS coordinates are captured only at the moment of clock in and clock out. There is no continuous background location tracking between clock events.

Question 6

Is customer data hosted in the EU?

Accepted Answer

Yes. All customer data is hosted on EU-based infrastructure to support GDPR compliance.

EU working-time compliance

What we record

Retention